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Before you come

Questions,answered

The things people ask us before they book – how the house works, what we can arrange for you, and how to get down here. If yours isn't here, write to us and we'll answer it ourselves.

Booking

Booking the house

How do we book?

Write to us with the dates you have in mind, who's coming, and where you're travelling from. We'll check the dates and reply ourselves, usually the same day. Once they're confirmed, we'll send you everything you need to secure your stay.

Write to us

Is the whole house ours?

Yes. Casa Austral is let to one party at a time and never shared – all 3 bedrooms, both bathrooms, the pool, the terraces and the garden are yours for the stay. The maximum number of guests is 6.

What does the rate include, and what sits on top of it?

The nightly rate covers the house and everything in it, including bed linen and towels. On top of it there is a one-off cleaning charge of €200 at the end of the stay, and a refundable security deposit of €1,000.

See the rates

How long do we have to stay?

It depends on the season – 7 nights across July – August, and as few as 3 in the quieter months. The rate table sets out each one.

See the rates

What happens if our plans change?

By booking the house you pay the full rental fee. You can cancel up to 60 days before arrival and we'll refund the full amount, minus a 3% transaction cost. Cancelling 30 to 59 days before check-in, half the fee is refunded, minus the same 3%. Inside 30 days, the rental fee can't be returned.

How does the security deposit work?

If no damage has occurred during the stay, the security deposit of €1,000 is returned within 14 days of departure, minus a 3% administration fee.

Getting here

Getting to Pego

How far is it from Lisbon airport?

Roughly an hour and a quarter by road, south over the Tagus and down through the rice fields and cork oaks into Comporta.

Do we need a car once we're here?

The beach is five minutes on foot, so not for that. But Comporta's restaurants, the market towns and the quieter beaches along the coast are all a short drive, and most guests are glad to have one.

Where do we park?

There are parking spots available in front of the villa.

The house

Inside the house

How are the beds arranged?

The house sleeps 6 across 3 bedrooms – a double, and two twin rooms. The beds in one of the twin rooms sit together as a broad double or apart as a pair, so the house works as easily for three couples as for two families.

See the bedrooms

Can you add a cot?

On request, and only suitable to place in the upstairs twin bedroom.

Ask us

Is there air conditioning and heating?

All bedrooms and living spaces – everywhere except the bathrooms – are fitted with a reverse-cycle air-conditioning unit for cooling and heating alike. A fireplace can also be lit indoors in the cooler months.

Is the Wi-Fi good enough to work from, and is there a TV?

1 Gbps – fast and stable enough for a full day's work. There's a 32-inch TV with Chromecast and MEO too, though we'd point you at the record player and the bookshelf instead.

Is the pool heated, and is it fenced?

No to both. The pool is small enough that heating isn't needed even in the warmer months, and it isn't separately fenced – small children are supervised there the way they would be at any pool.

Is there a washing machine?

Yes, seamlessly integrated into the downstairs bathroom – available for stays of seven nights or longer.

Children and pets

Children and pets

Is it a good house for young children?

It is. The garden is fenced all the way round, there are games and pool toys kept for children, and a beach trolley and boogie boards for a full day at the sand. Worth knowing the house is split over two levels.

Can we bring the dog?

Not at the moment – the sandy ground around the house makes it difficult to keep clean, so pets aren't taken for reasons of hygiene.

The area

Around Pego and Comporta

How far is the beach?

Five minutes on foot. The house sits at the quiet end of Pego where the tarmac gives out, and a path through the dunes and umbrella pines brings you onto one of the emptiest stretches of the Alentejo coast – walking down also saves the parking fee now charged at the beach itself.

Where do people eat, and should we book ahead?

Comporta and Carvalhal are a few minutes away and both have places worth the drive. In July and August, book – the good tables go a week or more ahead. Tell us the nights and the restaurant and we're glad to make the call for you.

See the local guide

Where do we shop?

Despite its peaceful setting, the house is perfectly placed for the wider Comporta region. Carvalhal and Comporta village are a short drive away and offer a carefully curated selection of boutiques, cafés, restaurants and local markets – the area's distinctive architecture and lifestyle are all within easy reach. Lidl in Carvalhal is the nearest supermarket. If you'd rather not start the holiday in a car park, send us a list and we'll have it all in before you arrive.

What is there to do besides the beach?

Riding out along the sand is the one people remember. There's surfing for those who want it, boats out of Tróia, and long enough drives inland through the cork oaks to fill an afternoon. Tell us what you're after and we'll arrange it before you land.

See the local guide

When is the best time to come?

Any time of year suits the house. Spring brings quiet beaches and the coast waking up after winter. Summer is lively – beach clubs, long lunches, the area at its most sociable. Autumn is the golden season, warm light and empty beaches. Winter empties the sand entirely and the fire gets lit.

Is there anywhere for medical help nearby?

Farmácia Costa Azul (Av. 18 de Dezembro 16 A, 7570-779) is the nearest pharmacy, and Comporta has its own health post. Beyond that, a handful of English-speaking doctor-finder services cover the region.

Find an English-speaking doctor

Good to know

A few practical things

Can we smoke?

Not indoors. Outside, on the terrace, is no trouble at all.

Who do we call if something goes wrong?

Us. There's a number for the house that reaches somebody local, and +351 965 019 461 reaches us.

Still something you'd like to know?

Write to us, or call +351 965 019 461. Every message comes to us directly and we answer it properly, usually the same day.